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We have been nothing but blessed by this program and the help we receive makes a significant impact on the quality of our daily lives.

— Client

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Safety & Autonomy

Ombudsman and Elder

Elder Abuse

Every person, no matter how young or old, deserves to be safe from harm by those who live with them, care for them, or come in day-to-day contact with them. More »

Medicare Fraud

Help inform beneficiaries and caregivers how to spot, stop and report Medicare fraud. Learn more about fighting billing errors, abuse, and fraud. More »

Adult Protection Services

Adult Protection Services is responsible for investigating allegations of abuse, neglect and exploitation of vulnerable, disabled and senior populations unable to protect themselves due to a physical or mental impairment. Learn more about how Adult Protection Services can help you or a loved one. More »

Emergency Preparedness

The agency has a specific plan to handle emergencies related to maintaining the functions of the office, providing services within the community, or coordinating with emergency staff in the individual counties. The plan includes a list of contacts and a description of each staff member's responsibility during a disaster. Click on the link to the right.

Skilled Nursing & Assisted Living Residents

Ombudsmen visit residents in long term care facilities and advocate for their resident rights, quality of care and quality of life. Residents have rights! 


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Contact Us

Area Agency on Aging of North Idaho
2120 Lakewood Drive, Suite B
Coeur d'Alene, ID 83814   [View Map]

E-mail:
Phone: 208-667-3179 / 800-786-5536
Fax: 208-667-5938